'201 Company Co., Ltd.' (hereinafter referred to as 'the Company') values your personal information and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection." Through this Privacy Policy, we inform you of the purposes and methods of using the personal information you provide, as well as the measures taken to protect your personal information.
The Company will announce any amendments to the privacy policy through website notices (or individual notices).
Personal Information Collected
The Company collects the following personal information for membership registration, consultation, service applications, etc.
- Collected Items: Name, Date of Birth, Gender, Login ID, Password, Password Question and Answer, Home Phone Number, Home Address, Mobile Phone Number, Email, Company Phone Number, Marital Status, Anniversary, Legal Guardian Information, Bank Account Information, Service Usage Records, Access Logs, Cookies, IP Address Information, Payment Records
- Collection Methods: Website, Written Forms, Membership Registration via Phone/Fax, Participation in Promotional Events, Delivery Requests, Information Provided by Affiliated Companies, Collection through Data Collection Tools
Purposes of Collecting and Using Personal Information
The Company utilizes the collected personal information for the following purposes:
- Service Provision and Contractual Performance: Contract Execution for Service Provision, Content Provision, Purchases and Payment Processing, Goods Delivery or Billing, Financial Transaction Authentication and Services, Fee Collection
- Member Management: Member Authentication for Membership Service Use, Personal Identification, Prevention of Unauthorized Use and Unauthorized Access, Confirmation of Membership Intent, Age Verification, Confirmation of Legal Guardian Consent for Collection of Personal Information of Children under 14, Handling Complaints and Inquiries, Delivery of Notices
- Marketing and Advertising: Development and Customization of New Services (Products), Delivery of Promotional Information such as Events, Provision of Services and Advertisement based on Demographic Characteristics, Analysis of Access Frequency or Service Usage for Member Statistics
Retention and Use Period of Personal Information
Generally, personal information is promptly destroyed once the purpose of collection and use has been achieved. However, certain information is retained for a specified period for the following reasons:
Retention Item: Name, Date of Birth, Mobile Phone Number
Basis for Retention: Customer Management
Retention Period: 5 years
Additionally, personal information may be retained in accordance with relevant laws and regulations for the periods specified by such laws and regulations.
Procedure and Method of Personal Information Disposal
The Company promptly destroys personal information once the purpose of collection and use has been achieved. The procedure and method of disposal are as follows:
- Disposal Procedure: Information provided by members for membership registration, etc., is transferred to a separate DB (or filed in paper form) after the purpose has been achieved, and stored for a certain period according to internal policies and other relevant laws (refer to the retention and use period). Afterward, it is destroyed without delay.
- Disposal Method: Personal information stored in electronic file format is deleted using technical methods that prevent record reproduction. Personal information printed on paper is shredded or incinerated.
Personal Information Provision
The Company does not provide user's personal information to external parties without prior consent, except in the following cases:
- Cases where users have given prior consent
- Cases where there is a request from investigative agencies in accordance with the procedures and methods prescribed by laws for investigation purposes
Outsourcing of Personal Information Collection
The Company does not outsource users' information to external entities without user consent. If such a need arises in the future, we will notify users of the outsourcing entity and the details of the outsourced tasks and obtain prior consent.
Rights of Users and Legal Guardians and Exercise Methods
Users and legal guardians may request to view or modify their own or the personal information of children under 14 registered with the Company and may also request withdrawal of membership.
For inquiries regarding the viewing/modification of personal information or withdrawal of membership, users can directly access 'Personal Information Modification' (or 'Member Information Modification') for withdrawal (revocation of consent) through 'Membership Withdrawal' after going through the identity verification process.
Alternatively, users can contact the Personal Information Management Officer or the relevant department in writing, by phone, or via email, and the Company will promptly take appropriate action.
Until the correction of erroneous personal information is completed, the Company will not use or provide the personal information to third parties. If incorrect personal information has already been provided to a third party, the Company will promptly notify the third party of the correction results to ensure that corrections are made.
Personal information that has been deleted or terminated at the request of users or legal guardians will be handled in accordance with the "Retention and Use Period of Personal Information Collected by the Company."
Users who install and operate cookies can refuse them.
Cookies are used to support faster and more convenient website use for users and to provide customized services.
- What are cookies?
Cookies are very small text files sent by the server operating the website to the user's browser and stored on the user's computer.
- Why are cookies used?
Cookies are used to store user preferences and support faster web environments and service improvements to provide more convenient services. Through cookies, users can more easily access services. Additionally, various services, such as access frequency, visit time, event participation level, and visit count, are analyzed to understand user preferences and interests. Based on this analysis, personalized services, including advertisements, are provided.
- How to refuse cookies?
Users have the option to control cookie installation. Therefore, users can set options in their web browsers to allow all cookies, confirm each cookie storage, or refuse all cookies. However, refusing to install cookies may cause inconvenience in web use and difficulty in using some services that require login.
Examples of Settings Methods:
1) For Internet Explorer:
Tools Menu in the Web Browser > Internet Options > Privacy > Settings
2) For Chrome:
Settings Menu on the Web Browser > Display Advanced Settings at the Bottom of the Screen > Content Settings Button in Privacy Section > Cookies
Personal Information Complaints Service
The Company has designated the following departments and Personal Information Management Officers to protect customer personal information and handle complaints related to personal information:
- Customer Service Department: Overseas Attraction Business Division
- Phone Number: 02-6486-3300
- Email: astoriakr@201company.com
Users can report all complaints related to personal information protection to the Personal Information Management Officer or the relevant department while using the Company's services. The Company will promptly provide sufficient answers to users' complaints. If you need to report or consult about other personal information infringements, please contact the following organizations:
1. Korea Internet & Security Agency (KISA) Privacy Complaint Center (www.1336.or.kr/1336)
2. Privacy Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Cyber Investigation Division of the Supreme Prosecutor's Office (http://icic.sppo.go.kr/02-3480-3600)
4. Cyber Terror Response Center of the National Police Agency (www.ctrc.go.kr/02-392-0330)